Event Policy

Payment Information:

An invoice will be automatically generated with this registration.  You may pay by credit card using the link provided, or you can print the invoice and forward it to your finance department for processing.  Payment is due at least 2 weeks prior to the start of the training.

Course Information:

Correspondence with registrants is conducted primarily via email. Questions may be directed to our office at 651-457-0677 or by email at info@mnchiefs.org.

Minimum enrollment:

All of our training sessions, except for ETI, require a minimum number of registrants in order to proceed.  The number for each class depends on the class format and the requirements of the instructors.  All MCPA trainings will be evaluated 10 days prior to the training date to determine if there are sufficient registrations to proceed.  If registration is not sufficient, the class will be canceled or rescheduled, all registrants will be notified, and each person can choose to receive a full refund or to apply their payment to a future class.

Cancellation policy:

When registrations are canceled for MCPA training events, the following refund policies will apply:

• Cancellations requested more than one month prior to the start of the event will receive a full refund, less a cancellation fee of $75 or 25%, whichever is smaller.
• Cancellations requested two weeks to one month prior to the start of the event will receive a 50% refund.
• Cancellations requested less than two weeks prior to the start of the event will not be refunded.

Refunds will be issued by check.

Alternative options to canceling a registration:

• Substituting Attendees
  • Agencies may substitute a different attendee for the person who originally registered at no additional fee. Please notify MCPA of the change prior to the training to ensure POST credit is properly assigned.
• Leadership Academy Transfers
  • For the Leadership Academy only, registrants may transfer their registration to the next scheduled offering of the same class. This requires notifying MCPA at least two weeks before the start date of the original registration.

*Please note that we are unable to carry over registrations to the following year for CLEO & Command or ETI.